CASTLE BAY PRODUCTS WARRANTY


STAINLESS STEEL SINK - LIMITED LIFETIME WARRANTY

Castle Bay Sinks (Canada) Inc. warrants its sink products to be free from manufacturing defects in materials and workmanship under normal usage to all purchasers. Should your sink prove defective for normal domestic purposes, Castle Bay Sinks will provide a replacement sink of an equivalent model free of charge, provided the sink you own had been installed and maintained in accordance with instructions provided by Castle Bay Sinks Inc.. All costs of such replacement will be the responsibility of the buyer.

Castle Bay Sinkcs Inc. will not liable if the sink has been:

  • Improperly installed
  • Used for abnormal purposes or commercial purposes
  • Damaged resulting from abuse such as dropped objects
  • Caused by improper maintenance or cleaning, abnormal usage, misuse or negligence
    Note that scratches, stains, chips are excluded from this warranty. Castle Bay Sinks shall not be liable for any inconvenience or expense for material or labour related to removal or replacement of the defective sink; nor for any loss or damage to any person or property resulting from the defective sink.


    For more information and file warranty claim, please click here. Stainless Steel Sink


    STAINLESS STEEL KITCHEN FAUCET- LIMITED LIFETIME WARRANTY


    Castle Bay Sinks warrants to the original consumer purchaser who purchases this faucet for use in his or her own home that this faucet will be leak-and-drip free during normal use for a LIFETIME. All parts (except cartridge) and finishe are warranted to be free from defects in material and manufacturing workmanship for a period of ONE year**. Castle Bay warrants the ceramic disk cartridge to be free from manufacturing defects for a LIFETIME to the original purchaser.

    Castle Bay Sinks shall not be liable for any inconvenience or expense for material or labour related to removal or replacement of the defective faucet; nor for any loss or damage to any person or property resulting from the defective faucet.

    For more information and file warranty claim, please click here.> Stainless Steel Kitchen Faucet


    BATHROOM FAUCET


    Castle Bay bathroom faucets are warranted to be free of defects in material and workmanship for a period of ONE YEAR.

    For more information and file warranty claim, please click here. Bathroom Faucet


    SOAP DISPENSER


    Soap dispensers are also warranted for a period of (1) year.

    For more information and file warranty claim, please click here. Soap Dispenser and other Accessories


    BOSSINO RANGEHOOD


    One (1) Year Product Warranty Policy

    We grant a one-year warranty from the date of original purchase. We will provide free of charge, non-consumable replacement parts or components that failed due to manufacturing defects. The labor is NOT included in this warranty, it is the owner's responsibility to change the parts.

    Subject to the conditions and limitations set forth below, Bossino will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. The consumer is responsible for all shipping costs. Consumable parts not covered by this warranty include but not limited to: Light bulbs, metal, aluminum and charcoal filters.

    What is Not Covered

    Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products. Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, installation not in accordance with electrical or plumbing codes, or use of products not approved by Bossino. Bossino is not liable for, and does not cover under warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the source of problems with Bossino products. In no event shall the liability of Castle Bay Sinks Inc exceed the purchase price of the rangehood.

    This page contains an abbreviated version of the Warranty for sink, faucet and rangehood. Click below to download a complete version of the Warranty. Bossino Rangehood


    BLUE-FRESH WATER FILTER SYSTEM


    1 YEAR Limited Warranty

    Castle Bay warrants to the customer that its Blue Fresh System will be free from defects in material and workmanship under normal use for a period of 1 year from the time of the original purchase. Used replaceable filter cartridges and membranes are excluded.

    If a defect is found in normal residential usage, Castle Bay will, at its election, repair or replace the unit, or make appropriate adjustment. Any costs, labor and associated liability with removal or installation of the product for warranty consideration shall be borne by the purchaser. All products must be installed (by licence Plumber) and operated in accordance with the manufacturer's recommended procedures and guidelines. Improper use or installation could void this warranty.

    For more information, please click here. BlueFresh System



    General Warranty Conditions for ALL Castle Bay Products


    Castle Bay's obligation to the customer under these warranties shall be limited, at its option, to replacement or repair of items covered by these warranties. This is a product warranty only. Castle Bay Sinks shall not be responsible for consequential or incidential damage occasioned to counters, tile, marble or other contiguous surfaces through removal of defective product or during reinstallation of replacement product, or for labour or other incidental costs and outlays associated with any of the removal, or reinstallation of product, or its return to Castle Bay.

    Prior to return or repair of covered Items, the customer must obtain a return goods authorization number from Castle Bay and at Castle Bay's option, return the item freight prepaid at the customer's expense. Any covered item repaired or replaced under these warranties will be returned prepaid standard freight to the original point of shipment.

    Damage to any part of this system because of misuse, misapplication, negligence, alteration, accident, installation, or operation contrary to our instructions, incompatibility with accessories not provided by Castle Bay, or damage caused by freezing, flood, fire, or Acts of God are not covered by this warranty. In all such cases, regular charges will apply. The product should be closely monitored after initial installation and installed in accordance with plumbing codes in your area when and where applicable. This limited warranty does not include service to diagnose a claimed malfunction in this unit. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water or well water conditions.

    We assume no warranty liability in connection with this system other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. Castle Bay?s liability hereunder shall not exceed the cost of the product. Under no circumstances will Castle Bay be liable for any incidental or consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the covered items.



    DISCLAIMERS AND NON-APPLICABILITY OF THE WARRANTY

    All technical data and information are provided as a public service to customers of Castle Bay. Prices and specifications of Castle Bay's products are subject to change without notice or obligation. Castle Bay may also change or discontinue models of its products without notice or obligation. While Castle Bay endeavors to provide you with accurate information and descriptions of its products, accuracy and completeness cannot be guaranteed. Castle Bay is not responsible for, nor does it have any liability for any mistakes or typographical errors, including liability for incidental, consequential, or special damages. All products should be inspected, checked, and measured before any improvements or alterations are done in anticipation of or preparation for installation. Castle Bay assumes no liability for the use of such information or for any damages incurred through its use or application. Nothing contained in this publication is to be construed as contractual or providing any form of warranty or representation on the part of Castle Bay.

    EXCEPT AS OTHERWISE PROVIDED ABOVE, CASTLE BAY MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

    CASTLE BAY ASSUMES NO LIABILITY WHAT-SO-EVER WITH RESPECT TO COMPLIANCE WITH BUILDING CODE OR PLUMBING CODE REQUIREMENTS IN ANY JURISDICTION WHERE PRODUCT IS, OR IS INTENDED TO BE INSTALLED AND ALL SUCH COMPLIANCE MATTERS SHALL BE THE RESPONSIBILITY OF THE CONSUMER, OR CONSUMER'S INSTALLER.


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    Stainless Steel Sink

    Stainless Steel Kitchen Faucet

    Soap Dispenser and other Accessories

    Bathroom Faucet

    Bossino Rangehood

    BlueFresh System